Privacy

Last updated November 14, 2026

upto.family is run by 1001742567 Ontario Inc. Your family's news is private, and this page says how.

What we keep

Email addresses, linked phone numbers, display names, what you post, your photos, and when they were sent. Nothing from people who never replied to us.

A phone number reaches us only when you text us to link it. We use it to know that a text is yours, and to send the account texts listed on our Texting page, and for nothing else.

Where it lives

On Cloudflare. Resend sends our email, Twilio handles calls, texts and texted photos, and Stripe takes payment. TypeSafe and Anthropic AI models read words: one to sort what comes in, one to write the short brief at the front of each Sunday's present. Neither keeps what it reads or learns from it, no model ever sees a photo, and we don't use anything of yours to train anything.

What we don't do

No ads, and no tracking in our emails or on anything your family shares. Our public web pages, like this one, use Cloudflare Web Analytics to count visits. We don't sell or share your information. Mobile information will not be shared or sold to third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email and photo links

Email is not end-to-end encrypted, so we can't promise more privacy than email itself gives. Photo links are private, but anyone who has a link can open it until it expires. We re-encode photos, so they carry no location or camera data.

Your choices

Email stop to leave a group at any time. The owner can email export for a copy of the group's posts, and delete everything to delete the group for good, photos included.

Contact

support@uptofamily.com
UPTO.FAMILY, PO Box 51515, Toronto RPO The Beaches, ON M4E 3V7